Giraffe G20 Service Form

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Refer to the maintenance section of the Owners Manual for more details regarding the maintenance of the Equiptec Giraffe G20 AHP.  If you are unsure about anything or have questions please contact Equiptec at or phone head office in NZ on +64 6 842 0222 and we will respond to you as soon as we are available.

Please note that it is essential that only genuine Equiptec parts are used if any replacements are required

    Contact + Unit Details

    What accessories are fitted to your Giraffe G20*

    Serial Numbers

    Six Monthly Service Inspection - Recommended

    This section needs to be completed for the annual and bi-annual mandatory service inspections.

    Conduct a thorough visual check for any damaged/bend components, or loose fastenings.
    Upload photos any damage - check with Equiptec before continuing to operate a damaged unit.

    Six month visual check done

    Photo upload

    All handrails are in place and firm, any components missing/loose have been replaced/tightened to 10 Nm / 7.5 ft/lbs

    Six month handrail check done

    The self-closing gates are swinging open and shut freely, automatically swinging shut and locking and the lock is effective. If required adjust the lock system, refer to the manufacturers website for instructions, www.ddtechglobal.com

    Six month gate check done

    The castor brake locks and directional locks or levelling jacks (if fitted) are functioning correctly. Occasionally castor brakes are affected by high wear of the tires, if this is the case adjust the brake system as per the instructions on page 7 of the Owners
    Manual    .

    Six month castor brakes and locks check done

    There are no leaks in the hydraulics, the hydraulic pump is functioning correctly and is secure. Any issues upload photo(s) and contact Equiptec

    Six month hydraulics check done

    Photo upload

    All floating treads rise/nest correctly and do not catch on anything. Any deformation damage that may cause issues has been removed/repaired.

    Six month floating threads check done

    The Ratchet/Trigger system is functioning correctly including

    • Trigger Cable connections are all intact

    • Trigger Cable lever (by hand pump) operates effectively

    Six month ratchets trigger system check done

    Any further comments/concerns you want to notify Equiptec of, upload photo(s) where required

    Photo upload

    Annual Service Inspection - Mandatory

    This section needs to be completed for the bi-annual mandatory service inspection

    Conduct a thorough clean both inside and out if necessary

    Annual clean check done

    Complete all the 6 Monthly Service Inspection checks

    Annual 6 monthly check done

    Apply the brakes (or levelling jacks) on the front wheels and jack the rear wheels slightly off the ground (place packing block under Chassis for safety). Check the following on the rear castors and brackets, if any issues identified contact Equiptec for advice

    • Wheels spin easily (no roughness)

    • Swivel turns freely

    • Castor mount bolts are tight (40 Nm / 30 ft/lbs) and secure

    • Castor Bracket mounting bolts are tight (40 Nm / 30 ft/lbs) and secure

    Annual castor brakes and locks check done

    All handrail and handrail post bolts are tightened to 10 Nm / 7.5 ft/lbs

    Annual handrail check done

    The G20 is not designed for use in corrosive situations, check all fastenings and all surfaces for any signs of corrosion. If any is found upload photos.

    Annual corrosive check done

    Photo upload

    The deck side member bolts (highlighted below) are tightened to 40 Nm / 30 ft/lbs

    Annual side bolts tightened check done

    Pump the machine to full height and check the following before lowering again

    • The Hydraulic Ram, fittings and hoses have no leaks, cracks or chafing, if any identified upload photos and contact Equiptec for advice

    • If the Hydraulic Ram needs bleeding (usually causes a soft 'spongey' lift that does not got to full height easily), refer to page 13 of the Owners Manual for instruction on bleeding the ram

    Annual hydraulics check done

    Photo upload

    No excess movement (either fore/aft or lateral) of the deck when fully elevated, any issued contact Equiptec

    Annual excess movement check done

    Check the Hydraulic Oil level by removing the breather on the top of the tank when the Ram is fully retracted (be careful not to allow any contamination of the oil). Oil level should be 60mm below the top of the tank. It is recommended the oil is changed every 2 years, refer to page 13 of the Owners Manual for further details.

    Annual hydraulic oil level check done

    The unit has a smooth raise/lower action throughout its entire range, adjust the descent speed if required as per instructions on page 14 of the Owners Manual.

    Annual smooth action check done

    Upload photos of the following using the photo upload field at the bottom of this page

    • Platform pivot bolts (shown below)

    • Under deck handrailing

    • Upper deck gates including rear safety rail

    • Any damage that has been sustained by the unit

    • General views from the 4 elevations with the deck at full height

    Annual photos upload done

    Any further comments/concerns you want to notify Equiptec of, upload photo(s) where required

    Photo upload

    Bi-Annual Service Inspection - Mandatory

    Complete all the 6 Monthly and Annual Service Inspection checks

    Bi-annual 6 monthly and annual check done

    Lift the G20 onto a solid, safe elevated support and thoroughly check for the following

    • Any damage, denting or any other structural issues around the Fork Pockets

    • The Castor Bracket bolts under the Chassis are tight, 40 Nm / 30 ft/lbs

    Bi-annual castor and structural damage check done

    Place unit back on to floor. Raise the Deck to full height. Ensure the Ratchet Locks are locked in place and proceed with a systematic check of all fastenings on the inside of the Base and Upper Units. Note the following Torque Settings:

    • Ram Mount bolts, Ratchet Trigger Guide Mounting bolts and the Roller Panel Bottom Strut bolts are all tightened to a maximum of 20Nm (15 ft/lbs)

    • Base Stair Mount bolts are tightened to a maximum of 10Nm (7.5 ft/lbs)

    • Check that the Hydraulic Hoses and Ratchet Cables are tidily routed (away from moving Upper Unit parts) and tied in place properly. Also check the Ram Hose connection is tight, with no leaks.

    • Check the condition of all Rollers*

    Note: Use a safe platform ladder such as an Equiptec Squirrel to access the Side Panel Top Covers and remove them.

    *Note: Check Roller condition carefully especially if the environment the G20 is operating in is dusty or abrasive in any way. Should the Roller surfaces be roughened, they should be replaced. This involves removing of the complete Upper Unit. Contact Equiptec for instructions on how to perform this procedure.

    Bi-annual deck fastening full height check done

    Lower the Deck to just above head height (with Ratchet Locks in place) and check for the following

    • Ratchet Ladder rivet fastenings are firm

    • All fittings and rivet fastenings under the Deck structure are tight. Note the M12 bolt at the Deck pivot point is meant to remain loose - the only bolt that may be so

    • Ram Top Mount bolt is firm (do not overtighten)

    Bi-annual deck head height fastenings check done

    Pull up each Floating Tread and check

    • For any damage, dirt or debris, clean/remove as necessary

    • All rivet fastenings are tight

    • Rollers spin freely and evenly

    Bi-annual floating thread check done

    Do a final run to check the Ratchet Locks function as they should

    Bi-annual final ratchet lock check done

    Any further comments/concerns you want to notify Equiptec of, upload photo(s) where required

    Photo upload